FAQ
We are here to help you.
How can I track my order?
When your product is shipped, you will receive a shipping confirmation email containing the tracking number. Use this number on our tracking page to find out how soon you will receive your order.
What happens if I have received damaged or incorrect goods?
If you receive defective, incorrect or incomplete merchandise, please contact us immediately so that we can correct the problem. If you need faster assistance with a return or exchange request, please email us at info@yelindo.de with your order number, contact information and photos documenting any damage (if applicable). Please keep all items and packaging materials until your claim is resolved. If your replacement item is on backorder or out of stock, we will notify you as soon as we know the estimated arrival date, or we will work with you to suggest a suitable replacement.
Another question?
You can contact us via our support e-mail info@yelindo.de or our contact page! We will be happy to help you.